Shipping policy
Processing Time
All orders are processed within 3 business days after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Please note that processing times may be slightly longer during holidays or high-volume periods.
Shipping Time
Once your order has been processed and shipped, the estimated delivery time is 8 to 12 business days, depending on your location and local postal service.
Shipping Confirmation & Tracking
You will receive a shipping confirmation email once your order has been shipped. This email will include a tracking number so you can monitor your package’s journey. Please allow up to 48 hours for the tracking information to become active.
Delays
Although we do our best to ensure timely deliveries, please note that unexpected postal or customs delays may occasionally occur and are beyond our control.
Contact Us
If you have any questions or concerns about your order or shipment, please contact us at petforeverkchain@startmail.com and we’ll be happy to help.